Our Policies

Learn more about Palmetto Pointe's policies by reviewing the links below.

Application Policy

General Guidelines
Standards	All new resident lease applications and renewals are considered equally without discrimination on the basis of race, color, sex, religion, handicap, familial status, sexual orientation, national origin, disability or any other class protected by applicable laws.
Occupancy	Two people per bedroom (exclude children up to 24 months in the number of occupants).
Applications	Required for all occupants who are 18 or older.
Identification	Valid U.S. or state-government issued photo identification (e.g., current driver's license) is required. Non U.S.-citizens must present a valid passport or visa.
Timeframe	Pre-approval begins immediately upon application submission. Application processing may take up to 72 hours.
Residency Income Qualifiers
Monthly Income	Averages two-and-a-half (2.5) times the monthly rent and four (4.0) combined with roommates. Verification may be requested, including pay stub, letter from an employer, most recent W-2, most recent tax return and/or certified verification from company accountant or bank.
Guarantors (Co-signers)	Guarantors (co-signers) are accepted only in cases of insufficient income for full-time students, senior citizens or applicant’s who cannot meet income requirements due to a disability. Guarantors must complete a lease application, meet the landlord’s financial requirements and meet all other applicable residency qualifiers.
Renter History Qualifiers
Current Residency	No evictions - validation of current residency will be performed. Negative payment history can disqualify an applicant.
Criminal Background	Criminal background screening will be performed, and all applicants must meet landlord's screening criteria in order to qualify for residency.
Credit History	Reports with past or current bad debts, late payments or unpaid bills, liens, judgments and bankruptcies can disqualify an applicant. Adheres to Fair Credit Reporting Act (FCRA).
Employment	Verification of employment may be performed.
Background Checks	May or may not include community and/or third-party contact with current and/or prior landlord(s), employer(s), credit reporting agencies, state and local law enforcement agencies, and personal references. Inquiries may include information regarding applicant's character, general reputation, personal characteristics, mode of living, credit report and criminal background.
Housing Programs
Subsidized Housing	Housing Choice Vouchers are not accepted.

Lease Policy

Lease Terms
Terms	Available lease terms: 7-15 months. Price range based on lease length and specific move-in date.
Month-to-month	Available at the end of the lease for an additional month-to-month fee, subject to the applicable terms and conditions of the lease.
Renters Insurance	Proof of renter's liability is required upon lease signing.
Corporate	Contact community for specific requirements.
Rent & Utilities Payment	All payments of rent and utilities shall be made via our online payment system or we gladly accept personal checks or bank cashier check at the leasing office.
Fees and Deposits
Non-refundable	Application fees are non-refundable.
Refundable	Security deposit (or holding fee) is refundable when certain criteria are met.
Lease Guarantors (Co-signers)
Income	Guarantors (co-signers) are accepted only in cases of insufficient income for full-time students, senior citizens or applicant’s who cannot meet income requirements due to a disability.
Criteria	Guarantors (co-signers) must meet the landlords applicable resident selection criteria (including, but not limited to, meeting all applicable financial requirements).
Early Termination/Transfers
Military Service	Request at least 30 days notice for active military service personnel with PCS orders. See lease for additional requirements.
Transfer a Lease
Roommates (Occupancy Change)	Remaining and new leaseholders must qualify when a roommate (occupant) moves out before the lease ends. Fees will apply for new occupant application processing.
Sublet/Sublease	Subletting of apartments homes is not permitted.

Parking Policy

Reflections of West Palm Beach Parking Policies

Parking Type	Assigned	Parking Fees	Comments
Other	No	$50.00	Boat Parking: You can rent a space to park your boat.
Lot	No	$0.00	Parking Lot: Parking for residents is available on a first-come, first-served basis in our private parking lot.

*The above terms and conditions are subject to change without notice. Nothing herein in any way constitutes an offer to lease or a promise or guaranty that an applicant will be offered a lease. Qualification for a lease is subject to each applicant completing an application for residency, meeting all applicable leasing requirements of landlord and executing all applicable lease documents.